Business
Growth & Survival
The following innovative new programme, open to all businesses,
community, and voluntary groups in Manorhamilton and the surrounding
areas was organised by the Enterprise Forum.
Does your business or community group require assistance on-:
Training for the
Retail Industry
Manorhamilton Enterprise Forum hosted a series of training programmes
aimed at improving competitiveness in the retail sector. These
programmes were open to all retail businesses in Manorhamilton
and the surrounding areas.
Retail Selling Skills
and Customer Service
This workshop is designed to increase the productivity of those
involved in retail selling. The workshop will benefit the novice
sales person as it clearly identifies the sales process. The workshop
includes:
Customer Service Communication; Buyer motives; The psychology
of the sales process; Finding out what the customer needs or wants;
Handling complaints in a positive manner; Asking for the sale
Up-selling
Health & Safety in the Workplace
This workshop will provide participants with an understanding
of the responsibilities of employees and employers in relation
to health and safety in the workplace.
The workshop will examine the requirements of the Safety, Health
and Welfare at Work Act 1989, and Health and Welfare at Work (General
Applications) regulations 1983.
Basic Food Hygiene
This workshop will provide employees in the retail sector
with an understanding of Food hygiene requirements as outlined
by the Food Safety Authority in the Food Safety Training Standard
Level One, topics will include:
Safe handling practices; Correct hygienic practices;
Cross contamination and hygienic practices necessary to prevent
it;
How food can be put at risk by chemical, physical and biological
hazards;
High and low risk activities; How to keep appropriate food safety
records.
Start
Your Own Business Programme
Have You a Business Idea ?
Thinking of setting up in business?
Manorhamilton Enterprise Forum invited applicants for this
Start Your Own Business Programme
Modules included:
-
Identify aims and objectives of individual
businesses and entrepreneurs
-
Assist owner / managers plan for and implement
aims and objectives
-
Develop business plans
-
Develop marketing strategies
-
Advise on funding opportunities
-
Assist with funding applications
-
Advise on regulatory requirements including,
Health &Safety, Food Hygiene,
Employers Obligations & Procedures
-
Identify training requirements
-
Identify barriers to growth
-
Assist in developing strategies to overcome
barriers to growth
-
Work with and identify opportunities to improve
business competitiveness
including innovation in service delivery and product development